How to use generative AI for your ecommerce

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If you run a business, you should definitely know that the use of generative AI is proving particularly useful for automating the creation of product descriptions, generating images for websites, advertising content , or even new product designs .

In some cases, AI is also being used to create 3D versions of products , enriching the audience's visual experience.

If we take AI tools like ChatGPT as a norway cell phone number list reference , the utility can be palpable and notable especially in customer service . Companies can develop chatbots to provide fast and efficient assistance to their customers and:

Provide information on available products, payment methods and shipping options, assisting customers throughout the purchasing journey;
Answer frequently asked questions and resolve doubts in real time;
Suggest products based on users' preferences and purchasing history;
Provide order status updates, with shipping details and delivery times;
Manage issues related to lost or returned orders;
Collect post-purchase feedback to improve the overall customer experience.
And what about foreign audiences?

An additional advantage of ChatGPT is its ability to provide support in multiple languages , making it possible to assist every user in their native language.

Other valuable features are those connected to the world of marketing. Artificial intelligence, in fact, can be used for:

Support in keyword research and basic SEO and local SEO optimization of content to improve online visibility;
Create personalized recommendations for users, based on previous interactions, preferences and purchasing history;
Analyze reviews and feedback to identify areas for improvement and increase customer satisfaction;
Collect and analyze market data to identify the most popular products, customer habits and the most effective sales channels;
Generate promotional content, advertising messages and offers tailored to your target audience.