Instead of entering data into Excel, as it happens at the start, with us phone number list an increase in the flow of clients, you can create an automated database that will help build successful connections, control the work of employees, increase sales and improve the efficiency of internal processes. Types of CRM systems There are several versions of the program, each of which solves specific problems for business.
First of all, they can be divided into four types by the type of information processing: 1. Analytical. Helps to analyze sales, marketing campaign effectiveness, and return on assets. 2. Operational. Aimed at forming a large client base and information about interactions, processing the flow of calls, and monitoring employees. 3. Collaborative.
Suitable for integration with other resources, collecting or sending requests, providing quick feedback. 4. Combined. Include a wide range of features from different types of operating systems. In addition, the CRM system can meet specific business needs by having different characteristics. 1. Cloud – based in the cloud and accessible via the internet.